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Privacy Policy

Welcome to store.auki.ai, an online store operated by Auki AI, where we sell apparel merchandise. Protecting your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information and your rights regarding this data. This policy is designed to be globally compliant, covering data protection regulations such as the General Data Protection Regulation (GDPR) in the EU, the California Consumer Privacy Act (CCPA) in the USA, and other international standards.

By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

a. Personal Information

When you visit, make a purchase, register an account, subscribe to our newsletter, or contact us, we may collect:

  • Identifiers: Name, email address, shipping and billing address, and phone number.
  • Payment Information: Payment details (processed by a secure third-party payment processor; we do not store this information).
  • Account Information: Username, password, purchase history, and preferences.
  • Communications: Any details provided through customer support or other inquiries.

b. Non-Personal Information

Automatically collected data includes:

  • IP address, device type, browser type, pages visited, and duration of visits.
  • Usage data via cookies or other tracking technologies to enhance your experience and monitor website performance.

2. Purpose and Legal Basis for Processing Information

We use your information based on legitimate interests, your consent, contractual necessity, or legal obligations, including for:

  • Order Processing and Delivery: Managing orders, shipping, and processing payments.
  • Account Management and Customer Support: Creating and managing your account, responding to inquiries.
  • Marketing: Sending marketing communications and updates (only with your consent where required).
  • Improvement and Analysis: Enhancing our website’s functionality and user experience, with analytics tools.
  • Legal Compliance: Complying with applicable laws, protecting against fraud, and enforcing legal rights.

3. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Access and Correction: You may request access to or correction of your data.
  • Data Portability: Obtain a copy of your data in a structured, machine-readable format.
  • Deletion: Request deletion of your personal information where applicable (e.g., when no longer needed).
  • Restriction and Objection: Restrict or object to certain types of data processing, including automated decision-making.
  • Opt-Out of Marketing: Unsubscribe from our marketing communications at any time via the link in our emails.

Exercising Your Rights

For EU/EEA residents under GDPR and California residents under CCPA, additional rights may apply. To exercise these rights, please contact us at support@auki.ai. We will respond to requests within the timeframes required by applicable law.

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve your experience on our site and to provide relevant advertising. These include:

  • Necessary Cookies: Essential for website operation.
  • Performance and Analytics Cookies: To analyze traffic and enhance functionality.
  • Advertising Cookies: Used for personalized advertising (where consented to).

Managing Cookies

You can manage your cookie preferences via your browser settings or through our cookie banner (where applicable).

5. Data Sharing and Disclosure

We may share your personal information with:

  • Service Providers: Payment processors, shipping providers, marketing agencies, and customer service platforms, only to the extent necessary to perform functions on our behalf.
  • Legal Obligations: In response to legal requests or compliance with regulatory requirements.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

International Data Transfers: We comply with legal requirements for cross-border data transfer. If your information is transferred outside your region (e.g., the EU to a non-EU country), we implement safeguards such as Standard Contractual Clauses to protect it.

6. Data Security

We implement technical, administrative, and physical safeguards to secure your personal information against unauthorized access, use, disclosure, or loss. However, please remember that no internet-based service is entirely secure.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce agreements. Specific retention periods depend on the type of information and the purposes for which it is used.

8. Children’s Privacy

Our site is not intended for children under 13 years of age. We do not knowingly collect information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete it.

9. Third-Party Links

Our site may contain links to third-party websites. This Privacy Policy does not apply to these external sites. Please review the privacy policies of third-party sites you visit.

10. Changes to This Policy

We may periodically update this Privacy Policy to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted here, with an “Effective Date” noted at the top. Please review this policy regularly.

11. Contact Us

If you have questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us:

Thank you for trusting store.auki.ai.